IT outsourcing for companies in Geneva and Lausanne

IT outsourcing means entrusting the management of your IT assets to external service providers.
This can include your infrastructure, applications or customer data.
A contract is drawn up according to your needs.

What is IT outsourcing ?

There are many terms used to explain the subject of IT outsourcing.
It’s important to identify and clarify them:

  • outsourcing can be total or partial (covering one or more areas)
  • the termoutsourcing is also used
  • it is important to dissociate IT outsourcing or facilities management from managed services
  • these IT services are subject to a contract between you and the external service provider.

Compare managed and unmanaged

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Why outsourceyour IT?

  • Savings and greater flexibility in everyday life

    These are the main reasons why companies are already outsourcing their IT services.
    Lower investment costs in IT infrastructure (hardware and personnel) is one of the main benefits of outsourcing IT.

  • Improve service quality

    This becomes possible once an IT professional takes over the management of your information system, following the outsourcing of your IT assets.
    The service provider already has a team of experienced IT specialists and technicians specializing in a number of fields who will be at your disposal, without the need to hire everyone.

  • Focus on your core business

    Focus on core business is an American concept that translates as “concentrate on your core business“.
    The idea is to stop worrying about activities and services that don’t fit in with your core business, and entrust IT services to a service provider who knows his business.
    Reduce risk.

  • Benefit from our capacity for innovation and progress.

    The IT service provider will be able to offer you the latest services, and provide you with training.
    You’ll benefit from information and opportunities you didn’t have before.

Ouroutsourcing offersfor companies

reactive outsourcing

OUTSOURCING:
REACTIVE OUTSOURCING

One of our IT outsourcing offerings isfacilities management.
If you opt for this type of service, you’ll benefit from the experience and responsiveness of our team of specialists, who will intervene as quickly as possible to resolve any problems linked to your IS.
We focus on analyzing your IT assets to better understand them and provide you with solutions to improve them.

PROACTIVE MANAGED SERVICES

MANAGED SERVICES:
PROACTIVE OUTSOURCING

As part of our managed services offering, our team will do everything necessary not only to resolve problems with your IT infrastructure, but also to detect them in advance so as to prevent them.
In this way, choosing our IT managed services will bring you a proactive way of managing your IS, in which the focus is on automation tools, strategy, information and proactivity.

INFOGRAPHY

Managed services VS ad hoc interventions:
Which to choose?

Download managed services infographic

Familiarize yourself with IT outsourcing

To help you better understand the key terms that encompass and explain your IT outsourcing, here are a few clarifications.

IT infrastructure is your entire electronic environment.
It includes hardware such as computers, printers, telephones, network components like firewalls and routers, but also office and CRM software, not forgetting peripherals (external hard drives, mice, etc.).

Managed Services are a service offering with an ongoing, proactive approach.
It replaces part of your local fleet.
Managed Services represent partial outsourcing and are governed by contractual SLAs.

The SLA represents a formal commitment between you and the chosen service provider.
It defines the services to be provided and the resources available within your company.

This refers to on-premise IT infrastructure, i.e. on your premises.
It can be a local server or locally installed software, and is therefore opposed to the cloud.
On-Premises solutions are becoming obsolete, given the cost and lack of security of this type of over-independent use.

When your company “rents” software from the cloud at a fixed price from a supplier.
With a rate based on the number of users.
The software is used in the Web browser.
There’s no need to install the software locally, and the supplier takes care of all updates and problem resolution.

A Cloud Computing service that lets your company outsource the hosting of software and hardware tools for application development.
Fewer resources to manage in-house.

When your company rents resources “as a service”.
The three most commonly implemented models are: software (SaaS) such as Microsoft 365, infrastructure (IaaS) in the form of virtual servers and platforms (PaaS), for example a database.

One of the main components of Cloud Computing (along with SaaS, PaaS, etc.).
It enables you to benefit from virtualized electronic resources via the Internet or another connection.
IaaS providers also host applications and manage tasks such as system maintenance, backup and resilience planning.

When your company outsources the entire operation of its IT infrastructure to a supplier.
You don’t have to worry about a thing.
In the event of problems or changes – such as staff transfers or new user accounts – the supplier’s hotline is the first point of contact.
The operation of your IT infrastructure and the replacement of hardware are governed by contract.
The scope of services and response times are determined by an SLA.
In the case of complete outsourcing, a flat rate per workstation is normally charged for the various services, making IT costs transparent.

There are three main categories of outsourcing, depending on the location of the service provider: in onshore outsourcing, the customer and the outsourcer are located in the same country, e.g. Switzerland.
Nearshore outsourcing means that the IT services company is located in a neighboring country, while in the case of offshore outsourcing, it is located in a distant country.
Depending on the variant, the customer faces problems such as time differences, cultural differences, different data protection regulations or language barriers.

Or partial outsourcing.
Instead of outsourcing your entire IT business or all areas and responsibilities, it is also possible to entrust individual tasks or processes to a service provider.
For example: sending invoices, collecting payments.

Solutions for outsourcing your IT infrastructure
inGeneva or Lausanne

Microsoft Cloud

An open, flexible cloud computing platform, Microsoft Azure offers small and medium-sized businesses a wide range of IT options, from mobile application deployment and data backup to hosting and virtual machine creation.
By choosing Microsoft Azure, you’ll have access to everything your business needs on the IT side: messaging, applications, hosting and storage, analytics, compute, database, data backup and recovery, web, virtual machine creation, with unlimited access.
Our Azure cloud services

Desktop-as-a-service

Desktop-as-a-Service, or your new virtual desktop in the cloud, defined as the outsourcing of a virtual desktop infrastructure (VDI) to a service provider, will enable you to access your virtual office anytime, anywhere, from any device (smartphone, tablet, laptop, computer).
No need to purchase hardware and software.
As a customizable IT outsourcing solution, desktop virtualization will help you reduce your investment costs and pay only for what you use. More details
Our DaaS offer

Unlimited IT support

Our offer of unlimited IT support for SMEs in Geneva and Lausanne will solve all your IT problems: fixed and portable PCs, servers, corporate networks, workstations, messaging systems and software, internet and wi-fi installation, IT security, data protection and more.
Our aim is to reduce our customers’ downtime.
That’s why we created the SMB unlimited outsourcing package.
We offer you a fixed-price package, based on the number of workstations you have and your specific needs. More details

Unlimited support

Outsource your IT
and refocuson your core business!

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