Infologo offers you various kind of contracts to ensure your services and support. We can propound assistance contract, 24h support contract, remote control contract or pack of support hours.
Assistance contract
The assistance contract offers regular preventive checks of your infrastructure and physical presence once a month to answer your needs. An ingeneer is also here to advise and to optimize your IT in order to reach a higher level of efficiency and performance.
Used with the pack of support hours, this contract offers you freedom, security and reliability.
Remote control
This service can be used as an option to the assistance contract. Its goal is to ensure the good running of your informatic and is designed for firms which don’t have qualified staff for IT reparation.
Infologo’s techniciens can, for example, do backup controls, breackdown detections, performance improvements or incident fixing.
24h Support contract
According to your contract and your Service Level Agreement, Infologo is able to answer to your needs 24/24h and 7 days a week. Moreover we can intervene very quickly for any assistance.
Support Hour’s Pack
These packs of 10, 25, 50 or 100 hours of service is meant to be an attractive solution fitting perfeclty your maintenance needs. It’s available for 2 years and is 30% discount. This service gives you also a priority status in case of emergency. It’s also a good way to try our services !
You need more informations ? You want to try our services ?
