MANAGED IT SERVICES PROVIDER in Geneva
Managed IT services refers to the range of services performed by an IT service provider that includes all or part of the operational activities related to the management of your IT infrastructure or IT system.
The main benefits of Managed IT services are:
WHY CHOOSE MANAGED IT SERVICES BASED IN GENEVA ?
THE PROACTIVITY OF MANAGED IT SERVICES
Within the framework of an managed it services offer, your managed services provider will do everything necessary to detect and prevent problems and thus work proactively. He will give you the benefit of his expertise acquired during maintenance and interventions carried out at other customers, which will allow him to know in advance the challenges that may arise.
Automation tools are a necessary foundation for working proactively. The managed IT service provider will be able to automate the proactive actions to be performed. To give just one example, to avoid security breaches that appear because of workstations that are not updated, the managed service provider has a tool that can detect the updates to be done on the entire IT park under management.
the strategic vision
While in the case of managed it services the focus is mainly on the technological aspects, in the case of managed IT services the focus shifts to the strategic aspects. The provider of these services focuses on the alignment of IT services with the needs of the company. He is interested in the evolution of the IS towards digitalization.
BENEFITS OF PROACTIVE IT MANAGEMENT with infologo
Our definition of managed IT service can be summarized in many benefits :
You entrust us with your IT infrastructure, we deliver time. The objective is to entrust us with all or part of the IT solutions you need for your business.
In short : unparalleled experience thanks to professionals with years of combined experience in IT infrastructure management for companies in various vertical sectors in Switzerland.
To discover the benefits of IT outsourcing for your business, please visit this link.
WHAT THE MANAGED SERVICES OFFER INCLUDES ?
In order to know the needs of your company, we carry out an audit of your computer equipment: hardware status, inventory of workstations and software, architecture of your computer network, security levels, internet and wireless etc. Then, we propose recommendations that are 100% adapted to your company’s IT needs. Area of intervention – Geneva and Lausanne.
You will have unlimited access to our corporate IT support. Faced with a computer problem? Contact us via our toll-free number. A technician in computer assistance SME will bring a solution to your problem, either directly, by telephone, or by taking the remote control of the computer. Thus, you will keep your computers operational at all times.
UNLIMITED ON-SITE INTERVENTIONS
If the problem is more serious and cannot be solved remotely, a technician will travel to the site (around Geneva and Lausanne). These on-site repairs are unlimited in number. We move within a contractually defined timeframe (e.g.: within 4 hours or 8 hours). We also intervene for the configuration and the installation of new material.
Our IT monitoring system makes it possible to monitor :
- physical state of a machine
- load of a machine
- network performance
- firewall monitoring
- bandwidth and network consumption
and shows the status of your IT activities in real time.
Another small business IT service is IT security, offered as part of the unlimited info support contract:
- data and network protection
- securing your data exchanges
- setting up VPN-IP tunnels or
- backup of your data
FOLLOW-UP AND ADVICE
The consulting and the follow-up are part of our computer services in company. Our technicians in computer assistance and maintenance are at your disposal to advise you on the purchase of new hardware and software or to improve your computer equipment. They also provide training so that you can make the best use of your computer equipment. Based in Geneva and Lausanne.
MANAGED IT SERVICES VS OUTSOURCING
Who can benefit from our managed services offer?
What is our offer?
We propose you a fixed price offer, established according to the number of stations, servers and punctual needs of your company. The price of this computer support contract for companies is fixed, you can call us as much as necessary, we move if necessary (Geneva and Lausanne).
What benefits for your company ?
Our unlimited IT support contract allows companies to reduce downtime, ensure data security and control their budget. All-inclusive and unlimited package, fixed rate, no surprises and transparent.
Our customers speak better than we do !
The educator is very satisfied with the service provided by Infologo.
I appreciate very much your team that I would qualify as efficient, very professional, friendly, close to its customers, always present to fix, repair, “de-dramatize” with compassion our handling mistakes ;-) Thank you!
A lot of patience and simple explanations and take the time to listen to us! THANK YOU