To protect your privacy, Infologo is committed to ensuring the highest level of protection for your personal data.
The purpose of this section is to explain the processing of personal data carried out in connection with the use of our services.
In the forms used to collect personal data on the site, the User is informed in particular of: the identity of the data controller, his/her rights with regard to personal data, the recipients, the purpose of the processing and whether replies are obligatory or optional. Who collects personal data? The person responsible for processing the data collected on the infologo.ch website is: Infologo Sàrl CHE-103.929.513
- Rue Eugene Marziano 15 1227 Carouge
- 022 707 74 74
What personal data does Infologo Sàrl collect? Some data will be collected automatically by our website (for more details, please visit the Cookie Usage Policy section), other data will only be collected if you voluntarily consent to us using it for the purposes set out in the What are the purposes of collecting your personal data section?
(for example, when you create an account or fill in a contact form): ● Name ● Your company/Company name ● Your position ● Your profession ● Contact information such as email address or telephone number ● Demographic information such as zip code, your preferences and interests ● Your IP address (collected automatically) ● Your browser type and version (collected automatically) ● The operating system (collected automatically) ● A list of urls starting with the referring site, your activity on our website, and the site you visit after visiting our site (automatically) What is the purpose of collecting your personal data? Infologo Sàrl collects and stores personal data from users of its website for the following purposes: ● Customer account management ● Provision of customer service accessible by telephone, email, contact form or chat-type instant messaging.
Exchanges between customer service and the customer may be recorded for service improvement purposes.
● Provision of sharing tools on social networks ● Sending of targeted commercial offers by email, on social networks or any other medium.
● Collecting customer reviews ● Displaying targeted advertising on the site and on social networks ● Personalizing sites (mobile and desktop) according to the User’s affinities ● Measuring site traffic (mobile and desktop) ● Setting up competitions and advertising games ● Sharing information with commercial partners Commercial prospecting operations are based on the consent of the person concerned to the processing of his or her data.
The person concerned may withdraw his or her consent by sending a request by e-mail to bertrand.carcel[at]infologo.ch or by post to Infologo Sàrl Rue Eugene Marziano 15, 1227 Carouge. What is the legal basis for data processing? Infologo Sàrl ensures that your data is processed on at least one of the legal bases described below
a) the data subject has consented to the processing of his/her personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is a party, or for the performance of pre-contractual measures taken at the data subject’s request;
c) processing is necessary for compliance with a legal obligation to which the controller is subject;
d) processing is necessary to protect the vital interests of the data subject or of another natural person;
e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail, in particular where the data subject is a child. How long are personal data stored? Infologo Sàrl has taken all necessary measures to ensure that the storage period of your personal data is kept to a minimum.
We regularly analyze, rectify and update our database. How is personal data stored? As the data controller, Infologo Sàrl has taken all necessary precautions to protect the security and confidentiality of the data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorized third parties.
Subcontractors also undertake to respect data confidentiality. Who has access to your data? Your data will be passed on to Infologo’s partners who may process the data solely on behalf of and in accordance with Infologo’s instructions (these are known as subcontractors).
The recipients of the data are: ● Police authorities in the context of judicial requisitions concerning the fight against fraud ● Business partners and in particular marketing, advertising and marketing automation agencies Infologo also uses subcontractors for the following operations: ● Email campaigns ● Customer relationship management (CRM) ● Marketing and advertising ● Marketing automation Infologo Sàrl informs you that personal data concerning you may be transmitted for the purposes defined above to companies located in countries outside the European Union and not presenting an adequate level of protection with regard to the protection of personal data.
Please be aware that Infologo Sàrl implements all procedures required to obtain the necessary guarantees for the security of such transfers.
Transfers outside the European Union may be carried out in particular in connection with the following activities: ● Customer relations activities ● Email marketing ● Exploitation of data to social networks In order to meet the requirements of article 91 of decree 2005-1309, and for the sake of completeness, the User has the possibility to contact Infologo for the most up-to-date information on data transfers by sending an email to bertrand.carcel [at]infologo.ch or by post Infologo Sàrl Rue Eugene Marziano 15, 1227 Carouge What rights do users of the infologo.ch website have with regard to the protection of personal data? Any natural person using the service has the right to exercise their rights of access, rectification, opposition and deletion to the processing of their data in accordance with articles 38 to 40 of the law of January 6, 1978.
Pursuant to Regulation 2016/679 of April 27, 2016, individuals may exercise their right to limitation of processing, deletion of their data and portability from May 25, 2018.
These rights may be exercised with Infologo Sàrl, which collected the personal data, in the following ways: By post, by writing to us at the following address: Infologo Sàrl Rue Eugene Marziano 15, 1227 Carouge, stating your full name, address and e-mail address By electronic means Infologo is obliged to reply within one month of receipt of your request.
Information on the collection of personal data by social networks Infologo offers you the possibility of using social networks to improve the commercial relationship and to provide you with targeted advertising offers on these networks.
The use of social networks to interact with Infologo (and including in particular Facebook Messenger, Facebook Connect, the “share” buttons on Facebook, Instagram or Twitter) is likely to result in exchanges of data between Infologo and these social networks.
For example, if you are connected to the Facebook social network on your computer and you visit a page on the Infologo website, Facebook may collect this information.
Similarly, if you click on the “tweet” button on a page of the Infologo site, twitter will collect this information.
Infologo invites you to consult the personal data management policies of the various social networks to find out what personal data may be transmitted by them.
If you do not want the social networks to collect information about you while you are browsing the Infologo site, we advise you to disconnect from them before consulting the Infologo site. Information on commercial proposals Infologo uses your data to send you newsletters and/or targeted commercial proposals, including free white papers.
We undertake to comply with the conditions laid down by the RGPD when sending these emails.
Also, when you subscribe to our newsletter or when you use one of our contact or quote request forms, you will be asked for your consent to receive the newsletter and/or the receipt of our commercial offers/free white papers.
An exception is made in the event that the User, without having given his prior consent, may nevertheless be canvassed if he is already an Infologo customer and the purpose of the canvassing is to offer similar products or services.
In all cases, the User may refuse to receive such offers by clicking on the unsubscribe link provided in each e-mail.
