Your IT infrastructure is at the heart of your business. A server breakdown, a faulty network or obsolete software can paralyze your business in a matter of minutes. Preventive IT maintenance is the solution to guarantee continuity of operations and optimize the performance of your IT system.
Infologo, an IT services company based in Geneva and Lausanne, supports Swiss SMEs with tailor-made IT maintenance contracts.
From proactive monitoring to unlimited assistance, we keep your IT equipment running smoothly on a daily basis.
What is computer maintenance?
IT maintenance encompasses all preventive and corrective work carried out on your IT infrastructure: servers, workstations, networks, software, backup systems and cloud solutions.
Our aim? Anticipate breakdowns, optimize performance and guarantee the security of your data. Unlike one-off troubleshooting, which is carried out in response to a problem, IT maintenance is part of a proactive approach.
The two types of computer maintenance
Our approach to IT maintenance combines two essential dimensions:
Preventive maintenance
Continuous monitoring of your infrastructure, regular updates, backup checks and performance optimization. The aim: to prevent breakdowns before they happen.
Adaptive maintenance
Evolve your systems to keep pace with technological changes: migrate to new versions, adapt to new uses, integrate cloud solutions. We make sure that your IT keeps pace with the challenges facing your business.
Need a one-off intervention? Discover our fast computer troubleshooting service.
OurIT maintenancecontractforSMEs
Infologo offers flexible IT maintenance contracts tailored to your company’s specific needs. Whether you need half a day a month or several days a week, our certified technicians are on hand to provide regular on-site and remote support.
Complete, customized IT maintenance
Every company is different. We’ll work with you to draw up customized specifications that precisely define the work to be carried out, the priorities and the performance targets.
Our maintenance contracts include :
- Monthly presence of a certified technician on your premises
- Proactive monitoring of your infrastructure
- Regular system and software updates
- Backup management and integrity checks
- Optimizing network performance
- User support and training
- Complete technical documentation of your IT
Certified IT support at your service
Our certified system and network engineers put their expertise at your company’s service. Trained in the latest technologies (Microsoft 365, Azure, cybersecurity solutions, IP telephony), they work on both your physical infrastructure and your cloud environments.
Strategic IT support
Beyond the technical side, our teams can advise you on thestrategic evolution of your IT: migration to the cloud, strengthening cybersecurity, optimizing IT costs, choosing the right solutions for your growth.
Unlimited IT support 24/7
Infologo Gold customers benefit from unlimited IT support available 24/7. No time limit on interventions: our technical team can be reached at any time to solve your IT problems.
A dedicated support center
Our technical support center manages all your assistance requests:
Your infrastructure is continuously monitored: servers, workstations, messaging systems, cloud solutions, network equipment, Wi-Fi installations. In the event of an anomaly, our team intervenes immediately to restore service.
Remote computer maintenance and proactive management
Remote IT maintenance is the ideal solution for Swiss SMEs with no in-house IT department. Our supervision center monitors your infrastructure 24/7 and intervenes remotely to resolve the majority of incidents.
Continuous monitoring of your infrastructure
Through a combination of scheduled on-site visits and remote checks, we ensure that your entire IT system is running smoothly:
Detailed reports and recommendations
Every month, you receive a comprehensive report on the status of your infrastructure, including :
- Summary of incidents detected and resolved
- System performance analysis
- Recommendations for your IT evolution
- Suggestions for improving safety
- Advice on optimizing your technology investments
This proactive approach means you can anticipate problems before they impact your business, and plan the evolution of your infrastructure with peace of mind.
Schedule: flexibility and responsiveness
For companies looking for a flexible formula with no monthly commitment, the hour book is an excellent alternative to the maintenance contract.
An advantageous formula
By purchasing a package of 10, 25, 50 or 100 hours of IT services in advance, you benefit from :
The time book is ideal for :
- Supplementing an existing maintenance contract
- Manage one-off projects (migration, installation)
- Technical support at preferential rates
Please note: the time book does not replace a managed services contract for prioritizing critical interventions.
Some of our customers who outsource their IT
EDMS – Engineering office
Construction 11 to 50 employees
Agro Companies International
International trading 11 to 50 employees
Fondation Cœur des Grottes
Foundation 11 to 50 employees
Geneva-based company
Finance 11 to 50 employees
Why choose Infologo for your IT maintenance?
Certified technical expertise
- Certified systems and network engineers from Microsoft, Fortinet and Sophos
- Official partners of technology leaders
- 20 years’ experience in IT maintenance for Swiss SMEs
- In-depth knowledge of hybrid environments (on-premise + cloud)
Proximity and responsiveness
- Offices in Geneva (Les Acacias) and Lausanne (Lutry)
- On-site interventions in French-speaking Switzerland (Geneva, Vaud, Valais)
- Telephone support and remote maintenance for rapid resolution
- French-speaking team with a thorough understanding of the Swiss market
Customized approach
- Contracts tailored to your business sector
- Dedicated technical contact who knows your infrastructure
- Support for your digital transformation projects
- Neutral, independent advice (no hard sell)
Safety and compliance
- Compliance with Swiss data protection standards
- Enhanced cybersecurity solutions (Cyber-Safe label)
- Disaster recovery plans (DRP)
- Secure backups in Switzerland
Our customers talk about us
Quick reaction and resolution!
Extremely positive feedback from the foundation team. We greatly appreciate the responsiveness and professionalism of the entire Infologo team! Thank you so much! Keep going!
Very quick response! Thank you very much!
