Managed IT Services Provider in Geneva

Managed IT services refers to the range of services performed by an IT service provider that includes all or part of the operational activities related to the management of your IT infrastructure or IT system.
The main benefits of Managed IT services are:

Security
Visibility
Transparency
Flexibility

Some of our managed services customers

Agro Companies International

International business 11 à 50 employees

Fondation Cœur des Grottes

Foundation 11 à 50 employees

Services managés – fianance

Finance 11 à 50 employees

Why choose managed IT services based in Geneva?

THE PROACTIVITY OF MANAGED IT SERVICES

Within the framework of an managed it services offer, your managed services provider will do everything necessary to detect and prevent problems and thus work proactively. He will give you the benefit of his expertise acquired during maintenance and interventions carried out at other customers, which will allow him to know in advance the challenges that may arise.

AUTOMATION

Automation tools are a necessary foundation for working proactively. The managed IT service provider will be able to automate the proactive actions to be performed. To give just one example, to avoid security breaches that appear because of workstations that are not updated, the managed service provider has a tool that can detect the updates to be done on the entire IT park under management.

the strategic vision

While in the case of managed it services the focus is mainly on the technological aspects, in the case of managed IT services the focus shifts to the strategic aspects. The provider of these services focuses on the alignment of IT services with the needs of the company. He is interested in the evolution of the IS towards digitalization.

Our IT managed services offers will allow you to benefit from a complete management of your company’s IT system

Start your project managed IT Services

Benefits of proactive it management with Infologo

Our definition of managed IT service can be summarized in many benefits :

Security: technical and human resources implemented through processes to ensure that your IT tools are operational as soon as you need them.
Visibility: regular reporting, metrics respecting market standards. Proactivity in providing services (security audit with data compliance management, user awareness).
Transparency: with regular reports, a ticketing system and the sharing of critical documents, you can track everything in real time.
Flexibility: managed IT services tailored to your unique business needs
Scalability : whether you want to expand the existing infrastructure or start something new, we’re here to help you every step of the way.
Predictable cost : Know the expected expenses of your project in advance. No hidden costs, no gimmicks.

You entrust us with your IT infrastructure, we deliver time. The objective is to entrust us with all or part of the IT solutions you need for your business.

In short : unparalleled experience thanks to professionals with years of combined experience in IT infrastructure management for companies in various vertical sectors in Switzerland.

To discover the benefits of IT outsourcing for your business, please visit this link.

What the managed services offer includes?

it Audit

In order to know the needs of your company, we carry out an audit of your computer equipment: hardware status, inventory of workstations and software, architecture of your computer network, security levels, internet and wireless etc. Then, we propose recommendations that are 100% adapted to your company’s IT needs. Area of intervention – Geneva and Lausanne.

UNLIMITED TELE-ASSITANCE

You will have unlimited access to our corporate IT support. Faced with a computer problem? Contact us via our toll-free number. A technician in computer assistance SME will bring a solution to your problem, either directly, by telephone, or by taking the remote control of the computer. Thus, you will keep your computers operational at all times.

UNLIMITED ON-SITE INTERVENTIONS

If the problem is more serious and cannot be solved remotely, a technician will travel to the site (around Geneva and Lausanne). These on-site repairs are unlimited in number. We move within a contractually defined timeframe (e.g.: within 4 hours or 8 hours). We also intervene for the configuration and the installation of new material.

IT Monitoring

Our IT monitoring system makes it possible to monitor :

physical state of a machine
load of a machine
network performance
firewall monitoring
bandwidth and network consumption

and shows the status of your IT activities in real time.

IT SECURITY

Another small business IT service is IT security, offered as part of the unlimited info support contract:

data and network protection
securing your data exchanges
setting up VPN-IP tunnels or
backup of your data

FOLLOW-UP AND ADVICE

The consulting and the follow-up are part of our computer services in company. Our technicians in computer assistance and maintenance are at your disposal to advise you on the purchase of new hardware and software or to improve your computer equipment. They also provide training so that you can make the best use of your computer equipment. Based in Geneva and Lausanne.

Managed IT services vs outsourcing

A real difference between IT managed services and outsourcing?

In IT, the difference between a managed IT service and outsourcing will only be perceptible to the initiated. To simplify, we use both terms interchangeably.

For those who are curious, this article explains the differences between managed services and IT outsourcing.

Why opt for a managed service vs. one-off interventions, on a time and materials basis?

This question is often asked. To try to answer it as simply as possible, we have produced an infographic entitled “Outsourcing vs. one-off interventions”.

Want a fixed budget? With unlimited IT support?

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Who can benefit from our managed services offer?

Our managed IT services offer is aimed at small and medium-sized companies, based in Geneva and Lausanne, who do not manage their IT system internally. Focus on your business and let a specialist manage your IT problems.

What is our offer?

We propose you a fixed price offer, established according to the number of stations, servers and punctual needs of your company. The price of this computer support contract for companies is fixed, you can call us as much as necessary, we move if necessary (Geneva and Lausanne).

What benefits for your company ?

Our unlimited IT support contract allows companies to reduce downtime, ensure data security and control their budget. All-inclusive and unlimited package, fixed rate, no surprises and transparent.

Our customers speak better than we do !

My technician was super helpful, pleasant and professional.
Thank you so much :)

Cosmetics Company, Geneva

The educator is very satisfied with the service provided by Infologo.

Foundation, Geneva

I appreciate very much your team that I would qualify as efficient, very professional, friendly, close to its customers, always present to fix, repair, “de-dramatize” with compassion our handling mistakes ;-) Thank you!