What is Teams Phone?
Microsoft Teams Phone is the cloud-native telephony solution integrated into Microsoft Teams. Microsoft Teams Phone transforms your collaboration platform into a complete business phone system.
With Teams Phone, you centralize all your communication tools: calls, video conferencing, messaging and collaboration in a single application. No need to juggle multiple systems – Teams Phone unifies all your business communications.
Teams telephony is suitable for all sizes of business, from very small companies to large corporations, with flexible pricing and scalable features to suit your needs.
Key features of Microsoft Teams phone
VoIP and PSTN calls
Teams Phone supports VoIP calls, enabling you to communicate with your teams, customers and partners directly via the application. What’s more, by connecting Teams to the public switched telephone network (PSTN), you can call external landlines and mobiles.
Automatic switchboards and call queues
Create automated menu systems to direct callers to the right department or person, and efficiently manage incoming calls with call queues.
Voicemail in the cloud
Access your voicemail messages from any device, with customization options for greetings and music-on-hold.
Integration with Teams-certified devices
Use a range of compatible devices, such as desk phones and headsets, for an optimal calling experience.
The benefits of telephony via Teams
Centralized communications
Microsoft Teams telephony centralizes calls, video conferencing and instant messaging in a single interface. Your teams gain in productivity by avoiding the constant switching of applications.
Mobility and teleworking
Teams Phone keeps your employees in touch wherever they are. Teams Phone works on PCs, Macs, smartphones and tablets, making it ideal for hybrid working.
Cost reduction
Migrating to Teams telephony significantly reduces your telephony infrastructure costs. No need for costly PBX equipment or complex maintenance.
Instant scalability
Microsoft Teams Phone adapts to your company’s growth. Add or remove licenses in just a few clicks, without complex technical intervention.
Microsoft Security
Benefit from Microsoft’s enterprise-class security with communications encryption, multi-factor authentication and compliance with European standards (RGPD).
Discover Microsoft Teams offers
Telephony
Microsoft Teams
Standard
Microsoft Teams
Standard
A complete cloud-based calling solution integrated natively into Teams
CHF 7.20
user/month
-
Computerized telephone system
-
Make and receive audio and video calls via the dial-up telephone network or an Internet connection
-
Add PSTN service with Teams, Operator Connect or Direct Routing telephony plans
-
Combine mobile calling plans from participating operators with Teams Phone Mobile
-
Join calls from different devices and transfer calls seamlessly between devices
- Service level agreement offering 99.999% availability
- A separate license for Microsoft Teams is required
Teams Phone with pay-per-use calls (zone 2 countries)
Teams Phone with pay-per-use calls (zone 2 countries)
Includes pay-per-use calls
CHF 9.90
user/month
Includes Teams Phone Standard plus call package:
- Phone number with limited outgoing minutes from Microsoft
- A separate license for Microsoft Teams is required
- Téléphone Teams with Calling Package is available in certain markets.
Teams Phone
with national calls
(zone 2 countries)
with national calls
(zone 2 countries)
Includes
local calls
17.90 CHF
user/month
Includes Teams Phone Standard plus call package:
- Phone number with 3,000 national outgoing minutes or 600 international outgoing minutes provided by Microsoft
- A separate license for Microsoft Teams is required
- Téléphone Teams with Calling Package is available in certain markets.
Teams Phone with
national
and international calls
national
and international calls
Includes local calls
and international calls
CHF 28.70
user/month
Includes Teams Phone Standard plus call package:
- Phone number with 3,000 minutes of outgoing local calls provided by Microsoft
- A separate license for Microsoft Teams is required
- Téléphone Teams with Calling Package is available in certain markets.
Microsoft 365 E5
EEE (without Teams)
EEE (without Teams)
First-class productivity applications, advanced security, compliance and analysis capabilities
55.20 CHF
user/month
Includes Teams Phone Standard :
- Microsoft 365 Apps for desktop and mobile devices
- Windows for business
- 1 TB online storage space
- Compliance and advanced security features
- Scalable marketing analysis with Power BI
- Microsoft 365 Copilot available as an add-on module
- A separate Microsoft Teams Enterprise license is required.
How do I migrate to Teams telephony ?
Migration to Microsoft Teams Phone takes place in several structured stages to ensure a seamless transition. As a Microsoft Certified Partner, Infologo is with you every step of the way to ensure the successful adoption of telephony via Teams.
Why choose Infologo for your Microsoft Teams telephony?
As a trusted partner, Infologo can help you integrate the Microsoft Teams telephony solution into your company.
We offer customized services, from planning and implementation to training and ongoing support, to ensure a smooth transition and optimal use of your communication tools.
Choose a modern, integrated telephony solution with Microsoft Teams Phone and benefit from unified, efficient communication for your organization.
Finally, custom pricing is available if you wish to add Teams Phone to your existing Microsoft Teams offering. This way, you can benefit from the calling features your business needs.
FAQ – Frequently asked questions about Teams Phone
Ready to modernize your telephony with Teams Phone?
Let’s talk about your project
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