SWISSCOM SMART ICT, the IT, network & telephony solution for businesses
SMART ICT is Swisscom’s complete solution for IT, network and telephony services.
With a fixed monthly package that can be adjusted according to your needs, SMART ICT will provide you with secure IT management, a fast, uninterrupted Internet network and IP telephony including UCC collaboration tools.
The three levels of SMART ICT
IT
The Smart ICT package guarantees
- Secure operation of your computer (laptop, PC, server, software) at a fixed monthly price
- A single IT contact dedicated to your business
- Unlimited remote assistance via the IT PME Helpdesk service
- Servers in the cloud and/or on your premises
- User management
- Hardware packs
Internet & network
For the Internet & Network part, Swisscom’s Smart ICT package guarantees :
- IT failover, very useful in the event of a breakdown, for uninterrupted operation of telephony and the Internet
- Extended support times depending on the solution chosen
- A corporate network optimized for the chosen solution
- Additional encrypted remote access service (VPN) options
- Fixed IP addresses
- A managed firewall
Telephony
The Smart ICT package provides you with a VoIP telephony solution that includes :
- UCC (Unified Communication and Collaboration) features
- Calls to fixed and mobile networks in Switzerland
- Chat and online conferencing functions
- Presence information to check the availability of contact persons
- The screen-sharing function
- All in a single application
Smart ICT benefits
IT infrastructure management
With Smart ICT, your IT infrastructure will be managed by experts who will take care of setup and maintenance.
Your IT infrastructure will be managed in the cloud or partly on your premises.
Powerful network
With Smart ICT, you’ll benefit from secure data exchange, network access to your corporate data (from mobile devices and across multiple sites) and a cloud-based IT solution for your network.
You’ll be protected against unauthorized external access.
Assistance and support
You’ll have access at all times to IT support and assistance services via the SME IT Helpdesk, with the possibility of on-site visits by an expert partner like Infologo.
VoIP telephony
Smart ICT will provide you with a telephony solution based on VoIP technology, with UCC collaboration tools such as chat, online conferencing and presence.
Internet
You’ll benefit from fast Internet access, with IT failover in the event of a breakdown to keep your business running smoothly, with no interruption to telephony or Internet.
Fixed and flexible budget
You’ll reduce your costs by 20% by using cloud technology.
At the same time, the fixed monthly price will give you predictable costs.
For evolving SMEs, this modular package will enable you to tailor services and costs to your needs.
