The term outsourcing The term “outsourcing” is becoming more and more widely used and heard in companies, but few really understand it.
This form ofoutsourcing IT system management enables companies to concentrate on their core business, while maintaining a secure, high-performance infrastructure. To help you understand, we take a look at outsourcing and its benefits for your business.
What is outsourcing?
If you take a look at your company’s organization, you’ll probably be able to identify certain activities that are outsourced, i.e. entrusted to an external company.
Examples include housekeeping, accounting and marketing.
Indeed, companies generally have to make a choice: create a dedicated department or outsource.
While some companies choose to create a dedicated IT department by recruiting qualified personnel, more and more are opting for outsourcing, orfacilities management.
The benefits of outsourcing your IS
The expertise of a team
Outsourcing means calling on a team of experts whose skills are perfectly matched to your needs.
Regularly trained in the latest innovations and technical solutions, they can react quickly.
As a result, problems are solved more quickly and your IT system receives excellent support.
A tailor-made solution
An IT support provider can offer its customers customized solutions.
Budget, needs and development prospects can all be taken into account when drawing up the outsourcing contract.
You’ll benefit from a service that’s totally made-to-measure.
Cutting-edge technologies
An outsourcing agency is generally equipped with the latest software versions and state-of-the-art hardware.
By opting to outsource your IS, you can benefit from the latest updates.
A cost-effective solution
As in many cases, it’s more economical, both in terms of time and money, to use an external company to manage your IT infrastructure.
In fact, it spares you the hassle of personnel management and the costs that go with it.
The different levels of IS outsourcing
A flexible, tailor-made solution, IS outsourcing can take a number of different forms:
- Global outsourcing involves entrusting the service provider with the entire information system.
- Partial outsourcing means entrusting only a part of the information system to the service provider.
This may involve one or more services, or just part of the data. - Outsourced operations more specifically concern data hosting, hardware supply and server maintenance.
- Application outsourcing covers the development, operation and maintenance of corporate applications.
To set up the right outsourcing solution, take the time to talk to your future service provider.
It’s vital to choose the right IT support package.
You’ll be able to concentrate on your core business, while your service provider looks after your information system.
