What’s a softphone for?

What is a softphone?
A softphone is specialized software for telephone communication over the Internet.
It gives you access to all the functions of a traditional telephone, but with a host of web-based features.
This means you can make a call from your computer to a conventional telephone or computer, at a lower cost than a conventional telephone line.

Most softphones on the market offer a range of services, including video calling, presence (to check the availability of contacts), file transfer, conversation recording and mailbox integration (to contact a contact directly following an e-mail).

Take 3CX Phone System, for example, which is less expensive than a traditional PBX and cuts your communication costs.
The price is based on the number of simultaneous calls the customer needs, so there are no extra costs for extensions.

For more information on 3CX Phone System, click here.