It’s possible to improve your company’s image through your telephone messaging!
Sound identity services via telephone messaging allow you to act on different levers:
- setting up your customers’ telephone reception so that they are immediately attended to
- personalize your answering machine to keep in touch with your customers even when your offices are closed: the answering machine can be used to communicate information such as opening hours, for example,
- setting up a waiting solution when the caller is busy, during call transfers, etc. The waiting solution can be composed of music and several informative messages,
- the ability to configure sales reps’ cell phones, with a personalized setting for each one.
The benefits for companies implementing this type of telephone solution are considerable:
- a coherent overall communications strategy,
- communication with low-cost customers,
- the profitability of its telephone service,
- the harmonization of its teams’ fleets,
- With today’s extensive music libraries, you can truly create your own sound identity and stand out from your competitors.
