The year 2020 is marked by numerous social and economic upheavals, mainly generated by the Covid-19 pandemic.
In this unprecedented situation, digitalization has rapidly taken hold in companies, bringing with it a host of issues.
In these circumstances, a managed IT services provider for SMEs is an excellent solution for both the present and the future.
Here’s how it works.
What’s in it for me?
Compared to a standard IT service, the managed service provider takes on more responsibilities.
They are constantly on the lookout for ways to improve on behalf of their customers.
A proactive approach
In the case of managed services, the IT service provider’s role is not limited to detecting anomalies and repairing the system in the event of failure.
Its most important role is to adopt a proactive approach, constantly ensuring that the IT infrastructure remains in line with the company’s development and needs.
A constant watch
To accomplish this, the managed services provider uses tools capable of detecting anomalies, as well as automatic update tools to guarantee infrastructure security.
He also keeps abreast of the latest developments, so as to be able to offer advice when the need arises.
Why should you opt for managed services at this time of year?
Since the start of 2020, many companies have had to rapidly consolidate or modify an IT system that was either ill-adapted to current challenges, or outdated.
The use of a managed services provider can help address these issues. Creating and maintaining a high-performance system Allowing employees to telework from one day to the next is not without its share of problems:
- Securing the connection ;
- Server performance with a much higher number of interactions;
- Implementation of collaborative work tools…
In-depth knowledge of the SME’s IT service provider, in terms of both hardware and software, is essential for building a reliable infrastructure as quickly as possible.
In the long term, solutions can be improved to make the most of this rapid digitalization. Reduce the risks associated with system development The use of IT always raises questions of compliance, security and data management.
Thanks to its tools and knowledge, the managed services provider is able to implement solutions in full compliance with the law.
They also ensure infrastructure security, especially when it comes to remote working. Enabling the company to remain at the cutting edge of IT technology.
MSP promotes competitiveness.
A fast infrastructure, intuitive tools and enhanced security are all important factors in staying one step ahead of the competition. Trusting a managed services provider means giving your business the opportunity to benefit from the very best IT tools and great adaptability.
Regular follow-up and constant monitoring are the keys to an infrastructure that perfectly supports the company’s activity, especially in the most difficult times. Don’t hesitate to contact an Infologo consultant to find out more about our offers and how we can help you.
